USEFUL INFORMATION

BlackSheepCampers ehf

Vatnsmýrarvegi 10, 101 Reykjavík, Iceland

AGE REQUIREMENT AND DRIVERS LICENSE

A full driver license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age to rent a vehicle with BlackSheepCampers.

RENTAL PERIOD

The minimum rental period at BlackSheepCampers is – 72 hours. You can rent the vehicle for 24 hours, but we will charge for 72 hours. When the drop off is one hour or more after the pick-up time, it is regarded as a full day (24 hours). 

CREDIT CARD IMPRINT

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges as extra insurance, parking fines, damages or any cost due to the rented vehicle as a result of the renters use of the vehicle.

DEBIT CARD IMPRINT AND DEPOSIT

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A debit card imprint and deposit of the selected insurance liability will be taken at the start of all rentals, for security reasons, even when a voucher covers the cost of the rental. The deposit amount will be released after inspection by BlackSheepCampers at the end of the rental. This debit card imprint or deposit may be used to pay all extra charges as additional insurance, parking fines, damages or any cost due to the rented vehicle as a result of the renter use of the vehicle.

Note: Renter(s) who purchase the Platinum Insurance Package do not pay any deposit. Deposit for the Premium Insurance Package is 120.000 ISK, and Standard Insurance Package is 360.000 ISK.

PICK-UP & DROP-OFF location

Our pickup and drop off locations are BIS Bus Terminal. Vatnsmýrarvegi 10, 101 Reykjavík.

VEHICLE TYPES

We reserve the right to substitute vehicles when the reserved vehicle type is not available. We cannot always guarantee the brand, but we can guarantee a similar vehicle or an upgrade instead.

TRAVELLING ABROAD

Taking the vehicle outside of the country is strictly forbidden.

FUEL TANK

The rental vehicle will normally have a full tank of fuel. The vehicle should be returned full or a charge will be made for having the tank refilled even if it is missing just some liters. In case the fuel tank is not full at the time of the rental, the vehicle should be returned with the same amount of fuel in it. If the vehicle is returned with less gas than when it was rented, we will charge ISK 300 per litre for the missing fuel plus an additional ISK 2.500. This does not apply if prepaid fuel has been purchased.

CHILD SEATS

In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered at a reasonable additional charge. These child seats are generally suitable for children aged from 6 months to +4 years of age.

CANCELLATION AND RESERVATION POLICY

In order to guarantee your reservation, we require a valid credit card number and we charge your credit card at the time of your booking.
In case of a cancellation, this is our policy;

·       Cancel more than 48 hours prior to the rental and get a full refund.

·       In case of no show or cancellation within 48 hours of pickup time, the full rental price will be charged.

EARLY RETURN

Early returns are always allowed. However, no refunds can be given for unused, or partly used rental period.

TAX

Local value added tax (VAT) 24% is included in all prices.

INSURANCE

Third party liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned here below. If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of ISK 35.000.

COLLISION DAMAGE WAIVER (CDW)

We at BlackSheepCampers, include the Collision damage waiver (CDW) in our prices. A renter who only has the CDW is liable for damages amounting up to ISK 360.000 for all our vehicles. The following damages are however always on the renter’s responsibility and are not covered by the CDW;

·       Negligence or driving while intoxicated.

·       Damages caused by driving into waters, rivers and when driving off-road.

·       Damage to tires, headlights, windscreen and the underside of the vehicle.

·       Damage caused by the wind blowing up the door.

·       Damage caused by sand and ash storm.

Please see full details of exceptions listed in the Rental Agreement.

SUPER COLLISION DAMAGE WAIVER (SCDW)

SCDW covers the bodywork of the vehicle in the same way CDW does, but lowers the self-risk amount to ISK 120.000 for all our vehicles. We offer our customers this to provide them with more security when travelling and a more enjoyable experience. The super collision damage waiver (SCDW) is included in the Premium and Platinum insurance package. However when buying the Platinum insurance package the self-risk amount is reduced to ISK Zero.
The following damages are however always on the renter’s responsibility and are not covered by SCDW;

·       Negligence or driving while intoxicated.

·       Damages caused by driving into waters, rivers and when driving off-road.

·       Driving while intoxicated

·       Damage to tires, headlights, windscreen and the underside of the vehicle.

·       Damage caused by the wind blowing up the door.

·       Damage caused by sand and ash storm.

Please see full details of exceptions listed in the Rental Agreement.

THEFT PROTECTION (TP)

TP covers theft of rental vehicle.

GRAVEL PROTECTION (GP)

This protection covers damages to the windscreen, headlights, mirrors, the hood or any other part of the vehicle when gravel or rocks get thrown onto the vehicle by another vehicle. A renter who has the GP is liable for damages amounting up to ISK 45.000 for all our vehicles. The gravel protection (GP) is included in the Premium and Platinum insurance package. However, when buying the Platinum insurance package the self-risk amount is reduced to ISK Zero.

SAND AND ASH PROTECTION (SAAP)

For our customers protection we have decided to offer an insurance which covers our customers against damage due to sand and ash storm which damages the paint of the vehicle, windows, lights and plastic. These damages can cost between 500.000 to 1.500.000 ISK to fix. By purchasing the SAAP insurance the self-risk amount is reduced to ISK Zero. Volcano eruptions in the past years have increased the risk of damage to the paint and windows of all vehicles and no insurance company will cover these damages. In high winds and dry weather, the ash from the volcanoes and sand in the south coast can cause huge damage to the vehicle and all the cost has fallen on the renter, until now.

PLATINUM INSURANCE PACKAGE

The Platinum insurance package reduces the self-risk/deductible amount for any damage covered by our insurances to zero. This includes CDW/SCDW, GP, TP and SAAP and is subjected to the terms and conditions of the Rental Agreement. Excluded are any damages not covered by insurances as stated in Article 29 and 32 in the Rental Agreement and terms and conditions. Keep in mind that this is not an extra insurance, but an option for our renters to waive their liability in case of any damages to the rental vehicle during the rental time.

EQUIPMENT AVAILABLE ON REQUEST:

Wifi, GPS, Infant Seat, Baby, Seat and Child seat.

TACHOGRAPH

Some vehicles are equipped with a tachograph for the normal provision of usage of the vehicle during the rental. If a vehicle is damaged the tachograph will be used to download data from the accident or any other occurrence during the rental.

SERVICE FEE

There is a handling fee of 4.500 ISK for all fines or charges that result from renters use of the vehicle and the renter does not pay himself. BlackSheepCampers will charge the renter for fines and charges plus the previously mentioned handling fee. If the vehicle is returned extra dirty there is a cleaning fee of 15.000 ISK. This is in case of an extremely dirty vehicle, especially on the inside. Not from regular use of the vehicle. Smoking is strictly forbidden in the vehicle. If someone smokes inside the vehicle, the renter will be liable for a cleaning fee and fine of 35.000 ISK. The retrieval fee for picking up the rental vehicle because of damages or other reasons that can be related to the renter’s responsibility is 400 ISK per km or a minimum of 45.000 ISK. The 400 ISK per km charge is calculated from BlackSheepCamper‘s Office.